Selected work
See the work behind the automation.
From property enquiries to contractor reporting. Explore the process, the system we built and what changed for the people running it.
Selected accounts from Ravan.ai group delivery. In-progress programmes are clearly marked.
Answering every property enquiry first, in four languages
Read the accountThe work library
Start with your team’s everyday work.
Browse by operating area or search for a familiar process. Each account includes its scope and evidence limits.
8 of 8 case studies
Answering every property enquiry first, in four languages
Enquiries are contacted and qualified before a human is spent on them, and site visits are booked with the right agent and confirmed before the day.
Replacing the daily contractor phone-round at a refinery
Status collection moved from manually assembled reporting to an ongoing structured flow, returning senior attention to the work of running the project.
Designing assignment, leave and document-expiry automation for a Gulf fleet
This programme is in build. We will publish outcomes only after its pilot is complete and the client has cleared them for publication.
A distributor closed inside the first hundred-lead pilot
A major distributor was closed inside the first hundred-lead pilot.
Customer feedback at full portfolio scale for a commercial bank
Feedback moved from a sampled exercise to portfolio coverage, with individual dissatisfied customers identified rather than averaged away.
A multilingual order and enquiry desk for a B2B equipment brand
Repetitive catalogue questions stopped consuming specialist time, and commercial enquiries reached the right person with the context already captured.
Overdue-account conversations across a lending book
Contact coverage moved from a triaged subset to the full book, with every conversation evidenced and auditable.
From job post to ranked shortlist without a coordinator
Screening ran at full applicant volume rather than at coordinator capacity, and recruiter time moved to the end of the funnel where judgement is actually required.
How to read the evidence
We publish a client name only where the client has approved that disclosure. We publish a number only where it is measured and cleared for public use. A missing number means either we are not authorised to publish it or we do not have a measurement we would defend. References and deeper evidence are shared only with the customer's permission.
Your workflow, next
Bring the process. We’ll map the possibilities.
Start with one repeated task and the person who owns it. Together, we can identify the systems, exceptions and evidence a first release would need.