Operating area 02
Finance operations
The chasing, the matching and the exceptions — handled, with the escalations intact.
Inside the workflow
See the handoffs. Know the controls.
Select a step to see how this illustrative pattern connects the trigger, the decision and the system of record. Your final scope is agreed in discovery.
Follow up on the invoice. Keep the exception visible.
Check account records before a reminder goes out, and give disputed invoices a named owner.
An invoice reaches its agreed follow-up date.
Find the due invoice
Invoice selected from the follow-up schedule.
The customer disputes the invoice amount. The workflow pauses for human review.
Practical scope
The work we can connect.
Start with one of these repeated activities, then expand only when the first workflow has earned the next step.
- 01Receivables chasing by call, WhatsApp and email, on a schedule that respects local rules
- 02Promise-to-pay capture, logged against the invoice with a follow-up scheduled
- 03Payment-plan conversations within limits your finance team sets
- 04Invoice exception handling — missing PO, price mismatch, quantity dispute
- 05Supplier chasing for missing documents, confirmations and credit notes
- 06Reconciliation reporting and month-end pack assembly
- 07Escalation to a named human on value, dispute or tone thresholds
Why this work accumulates
Finance teams lose most of their week to work that is entirely predictable: chasing overdue invoices, matching what arrived against what was ordered, and asking suppliers the same three questions. Capture is largely a solved problem now. The unsolved, expensive part is the exception and the follow-up conversation — which is exactly what we automate.
The honest boundary
Know where automation stops.
We automate the chasing and the exception conversation. We are not an accounts-payable capture platform — where a client needs full AP document capture we integrate with one rather than pretend to replace it.
Operating context: Collections agency fees, AR clerk headcount, AP automation licences. Discovery tests the business case before a build is proposed.Ravan.ai group experience
The context behind the capability.
Production collections and overdue-account agents run today for lending and banking clients across India and Bangladesh.
Start with a working session
Bring one finance operations workflow.
Map the current process, identify the human decision points and leave with a recommended next step.