Skip to main content

Operating area 05

Vendor & project operations

Knowing where every contractor, tender and milestone actually stands — today.

Defined scopeNamed human owner
A small team mapping an operating process in a working session.
Connected workflows. Clear ownership.

Inside the workflow

See the handoffs. Know the controls.

Select a step to see how this illustrative pattern connects the trigger, the decision and the system of record. Your final scope is agreed in discovery.

Illustrative workflowExplore each step

Turn the daily chasing into a structured update.

Collect progress from contractors, compare it with the plan and bring missing milestones to the project owner.

Example trigger

A contractor progress update is due.

Step 1 · Capture

Request the update

Scheduled contractor update requested.

Exception? Route it to the project owner.

A missed milestone affects another contractor. The workflow pauses for human review.

Project recordsVoice & messagingReporting
Run the homepage examples

Practical scope

The work we can connect.

Start with one of these repeated activities, then expand only when the first workflow has earned the next step.

  1. 01Daily and hourly status collection from contractors and site teams, by voice and message
  2. 02Structured progress capture against milestones, not free text
  3. 03Automatic chasing of the vendors who have not reported
  4. 04Purchase-order and delivery follow-up
  5. 05Tender and bid status tracking through the approval chain
  6. 06Exception alerting the moment a milestone or dependency slips
  7. 07Management reporting assembled without anyone building a deck
Why this work accumulates

Large projects fail on information latency. Status lives in the heads of site engineers and contractors, and reaches management through a chain of phone calls and a Monday spreadsheet. By the time a slip is visible it is already stale. This is one of the clearest automation opportunities we see.

The honest boundary

Know where automation stops.

This works where many vendors report the same structured information. It does not replace a project manager's judgement — it removes much of the repetitive work of assembling the facts needed to apply it.

Operating context: PMO headcount, project controls consultants, ERP module licences. Discovery tests the business case before a build is proposed.

Ravan.ai group experience

The context behind the capability.

Built and running for an Indian oil-and-gas refinery, replacing manual daily and hourly contractor follow-up with automated collection and reporting.

A field coordinator and supervisor reviewing a route plan beside an unbranded vehicle.

Start with a working session

Bring one vendor & project operations workflow.

Map the current process, identify the human decision points and leave with a recommended next step.