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Industries · Healthcare

Voice AI for patient communication.

Appointment reminders that cut no-shows, prescription refill follow-ups, post-visit feedback, and patient FAQ linesin the languages your patients actually speak, with every call logged.

30+ Indian languages<300msHinglish nativeConsent logging
Where voice AI fits

Four patient workflows, one platform.

The front desk can't call every patient before every slot. AI phone agents canand the same platform covers refills, feedback, and the questions that jam your phone lines.

Appointment reminders & no-show reduction

Call patients before every slotconfirm, reschedule, or release the slot to the waitlist. Outcomes sync to your scheduling workflow so the front desk starts the day with a clean calendar.

Explore appointment scheduling

Prescription refill follow-ups

Call patients when refills come due, capture adherence signals, and flag complications for clinical staffstructured follow-up at a scale nurses' phone hours never reach.

Read the follow-up case study

Post-visit feedback

A short conversational call after discharge or consultation captures ratings, open-ended feedback, and sentimentricher signals than an SMS survey nobody answers.

Explore feedback & CSAT

Patient FAQ lines

Visiting hours, OPD timings, test preparation, insurance desk queriesan inbound line that answers from your approved content and transfers anything clinical to staff.

Explore inbound support
Market benchmarks

No-shows are a measurable revenue leak.

Published market benchmarks on Indian appointment no-show economicscontext for your business case, not Agni performance claims.

25–33%baseline appointment no-show rate reported at Indian clinics and hospitals.Source: Gnani, ConversAI
25–40%reduction in no-shows reported with AI-driven reminder calls across the market.Source: edesy, Gnani
₹8–12Lestimated annual revenue lost to no-shows per practice.Source: Gnani
Patient trust

Careful by design, auditable by default.

Patient calls demand more care than any other vertical. Agni agents stay inside the content your team approves, hand anything clinical to humans, and leave a complete record recording, transcript, consent logbehind every conversation. These are configurable platform workflows, not medical or regulatory certifications.

  • Agents answer only from your approved contentno medical advice, ever
  • Clinical questions and complications hand off to your staff with full context
  • Consent logging and calling-window enforcement on every outbound campaign
  • Call recordings, transcripts, and audit trails for every patient interaction
  • Designed for DPDP-era consent management
FAQ

Healthcare teams usually ask.

More questions? See the full FAQ or estimate savings with the ROI calculator.

Do Agni agents give medical advice?
No. Agents answer only from the content your team approvesappointment logistics, visiting hours, preparation instructions, refill schedules. Anything clinical triggers a handoff to your staff, with the conversation context attached.
Which languages can patient calls run in?
Agni supports 30+ Indian languages and 100+ accents & dialects, including native Hinglish. A reminder campaign for a Chennai hospital can speak Tamil, while the same setup covers Hindi, Telugu, or Bengali patients in their own language.
How do reminders sync with our scheduling system?
Cal.com is supported natively for scheduling workflows, and REST APIs plus after-call webhooks deliver every confirmation, reschedule, and cancellation as structured data your HIS or front-desk system can consume.

Ready to cut no-shows?

See a live demo on your own workflowappointment reminders, refill follow-ups, or a patient FAQ linein the languages your patients speak.

or call our AI agent directly+91 11 4056 6600Available 24/7 · Hindi, Hinglish, EnglishChat on WhatsApp