Banking & NBFC
KYC, collections, voice biometric auth, compliance QA, payment nudges.
"Most voice-AI vendors will tell you they’re better. We’ll show you, against your stack, on your calls, with your data — and write the check ourselves if we can’t."
Vapi, Retell, Bland, a legacy IVR, a human contact center. Same calls. Same data. 30 days. Audited results. If Agni doesn’t beat your current provider on all three of the tests below — you don’t pay a cent.
End-to-end response time, p95, over a 1,000-call sample. We publish the audit; you keep it.
Accuracy on the language your callers actually speak — not English, the hard one. Hindi, Tamil, Arabic, Mandarin, whatever you ship.
Total cost per completed call, fully loaded. If your blended cost doesn’t drop by at least 3×, we fail.
We can write this because we own the stack — ASR, TTS, language router, telephony bridge. No three middlemen taking a cut on every minute. One team, one model, one bill. That’s how the math works.
Outbound, inbound, recovery, copilot — pick the workflow, plug in your data, ship in days. Below: the four deployments that pay for themselves in week one.
The minute a form fills, an inbound query lands, or an ad click hits — Agni dials. Qualifies budget, intent, timeline. Books the calendar slot. Hands off only when the lead is hot.
Account queries, refund status, policy clarifications, balance checks — Agni handles them with full backend integration, conversation memory, and native escalation when the question gets sharp.
Pre-due nudges, post-due escalations, settlement negotiations, NPA flows — Agni dials the volume your humans can't, in the regional language each borrower actually speaks. Compliance-safe across every state.
Agni listens on the live call. Whispers the right answer. Auto-fills the notes. Scores the rep against compliance. Catches the churn signal before the hang-up. Turns Tuesday's worst agent into Friday's best.
From the Bangalore call center to the Mumbai bank, from the Riyadh dealership to the Jakarta hospital — Agni ships pre-trained for the workflow already living in your stack. Two weeks to live, not two quarters.
KYC, collections, voice biometric auth, compliance QA, payment nudges.
Quote-to-policy onboarding, claims FAQ, renewal nudges, lapse prevention.
Lead-to-test-drive, service reminders, breakdown assistance, upsell.
Outbound campaigns, inbound deflection, agent copilot, full-coverage QA.
Recharge reminders, billing queries, SIM activation, voice-blast.
Instant lead engagement, site-visit booking, broker handoff, follow-up.
Appointment booking, prescription FAQs, post-discharge follow-ups.
24/7 reservations, mid-stay concierge, upsells, multilingual guest support.
Admissions FAQs, fee reminders, test prep nudges, counselor handoff.
Warranty queries, installation scheduling, service requests, NPS.
Candidate screening, onboarding, helpdesk, payroll queries, engagement.
Cart recovery, COD confirmation, delivery updates, returns & refunds.
KYC, collections, voice biometric auth, compliance QA, payment nudges.
Quote-to-policy onboarding, claims FAQ, renewal nudges, lapse prevention.
Lead-to-test-drive, service reminders, breakdown assistance, upsell.
Outbound campaigns, inbound deflection, agent copilot, full-coverage QA.
Recharge reminders, billing queries, SIM activation, voice-blast.
Instant lead engagement, site-visit booking, broker handoff, follow-up.
Appointment booking, prescription FAQs, post-discharge follow-ups.
24/7 reservations, mid-stay concierge, upsells, multilingual guest support.
Admissions FAQs, fee reminders, test prep nudges, counselor handoff.
Warranty queries, installation scheduling, service requests, NPS.
Candidate screening, onboarding, helpdesk, payroll queries, engagement.
Cart recovery, COD confirmation, delivery updates, returns & refunds.
Not projections. Not slideware. Six deployments running in production today — every metric below was measured against a baseline.
"We were running 10 million manual conversations a month on pre-due, post-due, and regulatory broadcasts. The OpEx was bleeding. We needed scale without the human cost."
We own the full stack — ASR, TTS, orchestration, telephony bridge. No markup on a wholesale stack. Every dollar saved per minute goes straight to your margin.