Voice AI for insurance distribution teams.
Renewal reminders, lead qualification, claim status updates, and policy FAQ support — AI phone agents that follow your approved scripts and log every conversation for compliance review.
Four insurance workflows, one platform.
Renewal season is the obvious win, but the same agents handle the quote follow-ups, claim queries, and policy questions that fill your call queues year-round.
Renewal reminder calls
Call every policyholder before expiry — motor, health, or life — in their own language. Agents explain what lapses cost, answer premium questions, and log a structured renewal disposition for every policy.
See the renewal case study →Lead qualification
Follow up on every quote request and aggregator lead within minutes. Agents capture coverage needs, budget, and existing policies, then route high-intent prospects to your advisors.
Explore lead qualification →Claim status updates
Replace hold queues with an inbound line that looks up claim status, explains next steps, and escalates complex cases to your claims team with full call context.
Explore inbound support →Policy FAQ support
Train agents on your approved policy wordings, exclusions, and premium tables so customers get consistent answers from company-approved content — not generic AI guesses.
Explore knowledge bases →The economics of calling at policy-book scale.
Published market benchmarks — context for your business case, not Agni performance claims.
IRDAI-aware scripting, configured by your team.
Insurance calling lives and dies on what gets said. Agni gives your compliance team the controls — approved scripts, mandated disclosures, knowledge-base-only answers — and gives your auditors the evidence: recordings, transcripts, and consent logs on every call. These are configurable platform workflows, not a regulatory certification.
- Pre-approved scripts and disclosure language configured per campaign by your compliance team
- Agents answer only from approved knowledge bases — policy wordings, premium tables, exclusions
- Consent logging and calling-window enforcement on every outbound campaign
- Complete call recordings, transcripts, and audit trails for compliance review
- Human handoff for advice-level questions your scripts don't cover
Renewal calling, in detail.
An anonymized deployment story from a general insurance distributor — the workflow, the languages, and the controls behind it.
2.8× renewal rate on motor policies. At ₹6 per call.
IRDAI-compliant renewal reminders in Hindi, Marathi, and Hinglish — outperforming the entire broker team.
Insurance teams usually ask.
More questions? See the full FAQ or estimate savings with the ROI calculator.
Is Agni IRDAI compliant?
Which languages can renewal campaigns run in?
Can renewal outcomes sync to our policy CRM?
Ready to automate renewal season?
See a live demo on your own workflow — renewal reminders, claim status lines, or quote follow-ups — in the languages your policyholders speak.