One platform for AI voice operations.
Agni gives teams the building blocks to create agents, connect business knowledge, launch calls, monitor outcomes, and integrate call data into existing systems.
Illustrative product view
From first prompt to synced outcomes.
Every Agni deployment follows the same operational lifecycle — build, connect, launch, monitor, integrate. Each step is a product surface your team controls.
Build agents
Configure prompts, voices, accents, and call behavior for each workflow.
Learn more 02Connect knowledge
Attach FAQs, policies, product information, pricing, and approved business content.
Learn more 03Add tools
Let agents transfer calls, trigger functions, navigate IVRs, and hand off to humans.
Learn more 04Launch calls
Deploy agents across inbound numbers and outbound campaigns.
Learn more 05Track outcomes
Review transcripts, recordings, sentiment, summaries, and call status.
Learn more 06Sync data
Send call outcomes into CRMs, calendars, helpdesks, ATS platforms, or internal systems.
Learn moreBuild agents for every customer workflow.
Create specialized phone agents for sales, support, collections, reminders, feedback, and operations. Configure prompts, voices, accents, welcome messages, timezone context, and call behavior from one builder.
- Prompt configuration — define how the agent speaks, qualifies, resolves, and escalates
- Voice and accent settings — choose the voice style and accent that fits your audience
- Safe testing — run web calls before agents touch real phone numbers
Give agents the knowledge and tools to resolve calls.
Connect agents to FAQs, policies, product details, pricing, and backend workflows. Agni agents can answer from approved content, trigger functions, transfer calls, and hand off to humans when needed.
- Knowledge bases — train agents on business-approved information
- Custom functions — connect agents to backend systems and internal workflows
- Human handoff — transfer complex calls to the right team with context
Deploy across inbound and outbound calls.
Use Agni to answer inbound calls, route numbers to specialized agents, and run outbound campaigns with contact lists, schedules, retries, and concurrency controls.
- Inbound calls — route phone numbers to AI agents with business-hour rules and concurrency limits
- Outbound campaigns — call contacts at scale with controlled windows, retries, and caller IDs
- Compliance workflows — DND/NCPR scrubbing, consent logging, and calling-window enforcement
Monitor every call, outcome, and cost driver.
Review transcripts, recordings, summaries, sentiment, call duration, disconnect reasons, and credit usage. Track performance across agents, campaigns, and channels.
- Call history — review every web, inbound, and outbound call in one place
- Post-call intelligence — capture summaries, sentiment, dispositions, and next steps
- Analytics — track call volume, minutes, success rate, and usage trends
Connect voice AI to your business systems.
Use APIs and webhooks to start calls, manage agents, retrieve session details, receive transcripts and recordings, and send call outcomes into CRMs, calendars, helpdesks, ATS platforms, or internal tools.
- Calling API — start calls and retrieve session details programmatically
- After-call webhooks — receive completed call data with transcripts, recordings, and analysis
- Supported integrations — GoHighLevel, Cal.com, plus REST APIs and webhooks
See the platform applied to your workflow.
Each use case combines the same building blocks — agents, knowledge, campaigns, analytics, and integrations — tuned to a specific business outcome.
Ready to operationalize AI calling?
See how Agni can support your customer-facing workflows across sales, support, collections, scheduling, feedback, and operations.