Product · Outbound campaigns
Outbound campaigns with operational control.
Call contacts at scale with controlled windows, retries, caller IDs, and live campaign monitoring — with DND/NCPR scrubbing, DLT template workflows, and consent logging built into the workflow.
30+ Indian languages<300msDND/NCPR scrubbingConsent logging
app.ravan.ai — Campaigns · EMI reminders, June cycle
EMI reminders — June cycleRunning
Window 10:00–19:00 ISTProgress62% of list completed
4,820Dials
3,108Connected
2,987Completed
312In retry queue
Next retries
+91 98••• ••204Attempt 2 of 316:40
+91 90••• ••871Attempt 3 of 317:05
+91 78••• ••336Attempt 2 of 317:20
Campaign controls
Every dial inside rules you set.
Outbound at scale only works when operations can see and control it. Agni campaigns are built from explicit controls, not a fire-and-forget dialer.
Contact lists
Upload or sync contact lists, attach metadata your agent can use mid-call, and keep every campaign tied to a known, consented audience.
Caller IDs
Assign the caller ID each campaign presents, so customers see a consistent, recognizable number — promotional and service lines kept separate.
Call windows
Set the hours and days a campaign is allowed to dial. Calling-window enforcement keeps every campaign inside the schedule you define.
Retry logic
Configure how many attempts a contact gets, how far apart, and what counts as done — so no one is over-called and no one falls through.
Concurrency controls
Cap how many calls run at once per campaign, matched to your plan's concurrency and the capacity of any human team taking handoffs.
Campaign monitoring
Watch dials, connects, completions, and retry queues live. Pause, adjust, or stop a campaign mid-run without filing a ticket with anyone.
Compliance workflows
Compliance as a workflow, not a checkbox.
Indian outbound calling has real rules — TRAI's DLT regime, DND registries, calling windows, and DPDP-era consent. Agni builds these into the campaign workflow itself.
- DND/NCPR scrubbing built in — registered numbers are filtered before a campaign dials
- DLT template workflows supported, including 140-series promotional and 160-series service numbering
- Consent logging keeps a record of who agreed to be called, and when
- Calling-window enforcement keeps dialing inside permitted hours — and your own stricter rules
- Complete call recordings and audit trails for operational and dispute review
- RBI-aligned collections call windows for lending and recovery workflows
These are product features that support your compliance program — not certifications. For our full security and data posture, see the Trust Center.
Built into every campaign
DND/NCPR scrubbingDLT templates (140/160 series)Consent loggingCalling-window enforcementCall recordings & audit trailsDesigned for DPDP-era consent
Pre-dial scrubDND/NCPR registry check
Numbering140 promo · 160 service
Consent recordLogged per contact
EvidenceRecordings + audit trail
Market benchmarks
What disciplined outbound is worth.
Cited market benchmarks from Indian deployments of AI calling — context for the category, not Agni performance claims.
63%collection rate reported by an NBFC running AI-led collections calls.Source: Gnani case study
30–45%RTO reduction reported by D2C brands using AI order-verification calls.Source: HillTeck, CallFox
21xhigher conversion when a new lead is called back within 5 minutes.Source: Auto Interview AI, Tabbly
FAQ
Outbound campaigns, asked and answered.
What happens when a contact is on DND?
DND/NCPR scrubbing runs before a campaign dials. Registered numbers are filtered out of the queue, and the scrub is part of your campaign workflow — not a manual step someone has to remember.
How does retry logic work?
You set the maximum attempts per contact, the gap between attempts, and which outcomes trigger a retry — no answer, busy, or disconnect. Contacts that complete, opt out, or hit the attempt cap leave the queue. The retry queue is visible live in campaign monitoring.
How are calling windows enforced?
Each campaign carries a call window — hours and active days. Dialing stops outside the window automatically and resumes when it reopens. You can set windows tighter than the TRAI 10 AM–7 PM rule for promotional traffic, and run collections campaigns on RBI-aligned contact hours.
Can I pause or change a running campaign?
Yes. Campaigns can be paused, resumed, or stopped mid-run, and you can adjust windows, retries, and concurrency between runs. Live counters show dials, connects, completions, and the retry queue while the campaign is running.
Where do campaign outcomes go?
Every call produces a transcript, recording, summary, disposition, and sentiment in call analytics, and the same data can be delivered to your CRM or internal systems through webhooks and APIs.
Keep exploring
Where outbound campaigns go to work.
Collections & EMI RemindersControlled reminder workflows with RBI-aligned call windows.Sales & Lead QualificationCall new leads fast and route high-intent prospects to sales.E-commerce COD & RTOOrder confirmation and address verification at scale.ROI CalculatorEstimate cost per resolved contact for your call volume.
Run your next campaign with full control.
See contact lists, call windows, retries, and compliance workflows on your own calling use case — usually within one business day.
or call our AI agent directly+91 11 4056 6601Available 24/7 · Hindi, Hinglish, EnglishChat on WhatsApp